Published on July 20th, 2015 | by bitcoin0
Technological Improvements Result in Britons More Satisfied with their Bank. Is Bitcoin Helping?
Customer service is rather lackluster when it comes to banks on a global scale, which is cause for great concern.
In fact, it is the first time ever that a UK bank has been on top of the rankings.
The biggest drivers behind this change are new technology and increased competition in the sector, according to the ICS.
New Technology Is A Driving Factor
The financial sector has undergone little to no innovation in the past handful of decades.
By the looks of it, the disruption brought upon the financial sector by Bitcoin is paying dividends in terms of increased customer support.